In UK law, mediation is a kind of Alternative Dispute Resolution (ADR) that aims to resolve disputes without involving the court. Considered a 'blameless' and more collaborative process, mediation involves a neutral person – the mediator – helping the people involved reach a mutual agreement.
Unlike a judge, a mediator cannot make decisions or take sides. Their job is to help guide the conversation, encouraging open communication and compromise.
It's a good choice for disputes where the people involved want to maintain a working relationship, like business disagreements or family issues. However, it only works if both sides are willing to negotiate, as the mediator can’t impose a decision.